Ferguson HVAC Supply

Mark shouldn't be answering phones at this company. Rude as hell. Heard his inaccurate version of what I was telling him...In fact, I was trying to give him business that could have totaled to about $10K. Your loss.

they employ girls who have no idea about heating, ventilation and air conditioning and are not present...

No Support over holidays left numerous messages via text message customer where willing to open a branch but never returned one after hours request. Called Monday been on hold since 830am for 1.5 hours no one answers. I would recommend using the other distributors. (Munchs, TEC, Birkheimer) Where all very responsive. I would never use a rheem/rudd product because of this ever

Horrible customer service by branch manager Mike . This pos had the Audacity to raise his voice at me or nobody was arguing as I voice my opinion on the stock of parts that they were missing from a failure that occurred a week After I installed a furnace that they did not have parts for . Tradesman save your time and aggravation go to a different branch ! It’s not what you say it’s how you say it MIKE ! On another note you were not groomed how presentable should a counter person be? At least comb your gray hair and for the love of god shave you look like a bum!

The great guys at Ferguson not only helped me determine the part I needed, but also found it for me at one of their branches where I got some helpful advice about installation. Thanks!