Ferguson

I wanted to give a shout out to Curtis Gann. I’m a plumbing contractor in Arizona and my mom lives in Panama City. I reached out to Curtis, we worked back-and-forth between the Fergusons in Arizona and in Florida to get the accounting situated and Curtis got everything handled so that my mom could pick up the parts she needed and have her plumber get her taken care of so she doesn’t have to be without water this weekend. Thank you for the excellent customer service Curtis!

Yall really lost ur minds letting Jeff walk out the door should have kept him around he was one of the best in the business sad to hear he left maybe next time you have somone like him do better to keep them around real disappointed in this company

Local contractor working on a tankless water heater. I called ferguson and spoke to the store manager. He advised on the poper replacement part and regulator in detail citing manufacturers specifications. We will only use ferguson for our plumbing supplies in the future.

This place needs better management

Unprofessional customer service. My husband was rudely cut off while trying to explain what we needed meanwhile two other employees were shaking their heads in the back. Once he explained what we were looking for despite being cut off from talking he said oh yeah I got that. My husband left without purchase due to the unprofessional attitude of the employee. I then talked him into going back in the business as we were told we couldn't get the part anywhere else. The same employee asked him what he needed and sat right down without a care after he told him what he needed again. Three other employees standing around with no attempt to cut in and help when it was obvious the employee that was "helping" was doing his job poorly. Bad business. I will never recommend or consider spending money w