Ferguson Plumbing Supply

Came in to order cleaning brushes for a Burnham boiler v8 series, and the sales associate showed me copper pipe brushes.... he also said they don't carry boilers or boiler parts. Then he said he needed the part numbers for the cleaning brushes. I offered the model number of the burner. He said nope I need the part numbers. I went ahead and left, realizing I wasn't going to get anywhere with someone who didn't know what they're talking about. A plumbing supply that doesn't carry boiler parts of any kind? Seriously? Won't attempt to work with a model number? What kind of customer service is that?? Never going back to this location unless I know I can pull it off the shelf. Terrible customer service.

I'm giving Ferguson Plumbing Supply Hagerstown store a 5 star review because 10 stars is not an option. Quint helped us and his customer service skills and plumbing knowledge are AWESOME! As I was attempting to describe a PEX to pipe thread fitting I was looking for, Quint already had it in hand! Thanks to Quint, we were in and out in less than 15 minutes! If I tried to get the same parts at a big box store it would have been an hour or more searching for the correct fittings, opening bags to test fit said fittings and forgetting where I found the right fitting, provided they even have the fitting in stock.....UGH!!!! When it comes to anything plumbing related, save yourself the hassle and stress and go to Ferguson Plumbing Supply where they are experts with everything plumbing! A HU

Great people who go the extra mile to help, even when it might not bring them a sale. Great experience, thank you!

I go here a lot for work and everyone is very friendly and helpful.

Great customer service. Friendly, and very helpful.