Ferguson Plumbing Supply

Unfortunately I have to write a very bad review. The showroom and selection is great, the team and organization seems very nice but when it came to getting our order and the follow up it is very unprofessional: we ordered all new faucets, shower and appliances for our house- shower trims were ordered wrong and after weeks of back and forth we had missed inspections and items were on backorder. Faucet handles that are malfunctioning did not get replaced but the „ team is working on getting a solution from the manufacturer „ for weeks I have to push every day for follow up. We get wrong parts delivered and not picked up - even with a field rep coming out.

Tried to contact the vendor online to replace two bathroom sink drains, on warrantee, that were collecting mold. No response. When to the store and Oscar L. immediately called the vendor and I was sent two new sink drains. What great customer service! Thank you 😊

Two of Stan tee. 4inch all around for 265.96. Good 👍 price

We visited Ferguson on Marine Ave to look for a replacement of our old Delta shower set. Paola helped us by showing possible alternatives and narrowing down selections based on our preferences (type, color, water pressure, shape design, etc.) and compatibility with the existing plumbing system. She was very professional, knowledgeable, helpful, and friendly. She spent over an hour with us going through the whole process, and in the end, she spotted a tiny incompatibility of a diverter setup that cannot be fixed unless we commit to a larger renovation project (tearing down the wall/tile). We ended up deciding to stick with the existing shower set for now, but Paola was still sincere and very helpful with our questions on much smaller items over email communications afterwards. We would defi

Not one employee came up to offer help and there were many on their computers. That being said, I did ask one girl for help and she was super helpful and attentive. They also have a great selection of products so it is a nice place to look at.