Ferguson Plumbing Supply

We worked with Lawrence Avila to completely transform the kitchen and all the bathrooms in our house. Throughout this major renovation, Lawrence gave us expert design advice and made sure to steer us toward products that fit our quality expectations and were easy to clean & maintain. With such a large project, we had a few issues along the way, and this is where Lawrence's service really shined! In these cases, our contractor noticed a defect in the fixture we ordered... we called Lawrence and within a short 1-2 days, we had a replacement delivered via overnight-FedEX. The return of the defective parts was also super easy. This has been a great experience and I am really glad we took the time to travel from southern Colorado Springs to the big showroom in Denver to meet with Lawrence

I have been going through a kitchen, flooring and bath remodel for a few weeks now. Because I was concerned about supply chain issues, all appliances were ordered many weeks in advance. My island downdraft vent that was supposed to be coming from the big box store with the orange label just kept getting delayed with no end in site. I even spoke with Whirlpool to find out if they could locate another unit and they said no. My contractor called his supplier (Ferguson) and they advised that they had one in stock and I could come down and get it. I spoke with the sales guy and provided my credit card and then jumped in the car to go down to pick it up. Once there I waited what seemed like a long time at the loading doc. After a bit, a nice guy came over to tell me the item wasn't where they e

Update: Ace Hardware is where I ended up getting helped and in stock at HALF THE PRICE: of Ferguson. All times I've tried buying supply parts here I've either been sent away to another place or treated as if my needs from Ferguson's isn't important. Do yourself a favor and avoid Ferguson in Colorado. Other states the Ferguson's have treated me with the customer service I expect,, except here, they are short with answers and quick to end calls. Will not return/call here for parts again.. just a waste of time dealing with this branch.

Purchased a nice range from them, but there were so many problems getting it delivered and installed. Many communication and scheduling issues. Continually tried speaking with managers, but none would return phone calls. Nice appliances but customer service is severely lacking.

Very disappointing experience. I was sent here by my guy at Tru Value. They didn’t have the part I needed — a shower head aerator/washer — but he assured me Ferguson would, and they’d be great to work with. I arrived at the store upbeat and smiley, and said I’d been sent by Tru Value. I was approached by an employee named Tosh who immediately started peppering me with questions, “who sent you? What’s his name? Did he work here? How does he know?” He must have seen the confused look on his face and said, “I’m just kidding.” It went downhill from there. He was spacey the whole time, muttering to himself. He asked me the same questions multiple times. He wandered around looking for the part but not finding anything. Then he suggests we jury-rig the part using different pieces. I’m looking a