Fire Reconstruction Inc. (FRI)

I had a kitchen fire on 07/26/2025 and I chose FRI for the reconstruction. There were 2 guys that I dealt with during the restoration process. Williams Perez was a Project Manager. He was very professional, always answered my questions and concerns. I asked him for modifications to my kitchen and he was very helpful and worked with me in every aspect. And he was always answered my phone calls. Luis Castillo, he deals with estimates and mitigation. He was very polite and professional. He also always replied to my messages and tried to work with me during this hardship. We had difficulty with communication with my insurance adjuster, and Luis was helping me to get the claim processed clearly justified. Overall with the whole team of FRI, I am very impressed and satisfied with them. 😊

My condo was flooded from a broken water pipe in November 2024. Fire Reconstruction (FR) reached out to me for remediation, and with the approval of my insurance company, I went with them. Having not experienced anything of this kind before and having no idea what to expect, I was so grateful to everyone I met and consulted and worked with. From the pack-out ladies who packed everything in my entire home, and those who prepared my furniture and possessions for moving and storage, to the demo crew, the rebuild crew, the pack-back ladies and movers, I was advised every step of the way by Luis Castillo and William Perez, and Rocky and Jason. Every step was planned, and work done and completed by such a competent, skilled workforce that I had no complaints or need to be involved other than as

This will be a looooooong review but worth the read! September 2024 a vehicle hit my home 4x in a row. I didn't know what to do. A literal gaping hole was torn into my home, the main water line was severed and a load bearing corner was gone. After the police, first responders and neighborhood onlookers were gone I got no sleep because my home was vulnerable. The next day starting at 5am people started pulling up leaving business cards for restoration services. I was overwhelmed. Mark Craft Business Development Mgr. was the last person to arrive and patiently waited. He approached respectfully and kindly with a folder and was the only one who asked me how I was. Long story short I knew nothing about the process of restorative services and asked how much would something like that even

The job is finished and it was quite a process. The contents manager, Luis Castillo and project manager, Brandon Boone, were excellent to work with...and I am not a push-over. They were both professional, explained the process, and were there to answer questions and offer support whenever I needed them to. I highly recommend both of them as they are very capable and competent, as well as understanding of the insurance process. I appreciate you both!

Luis Castillo did a great job in the process of getting my home back to normal. I would highly recommend the services of Fire Reconstruction Inc..