Fireside Home Solutions

Great experience with Fireside. They were upfront and transparent about pricing from the first call. Got me scheduled relatively quickly. Dakota, my tech, was extremely knowledgeable and gave me great tips for taking care of my gas fireplace. Everything was cleaned up well. Highly recommend.

I recently bought a wood stove and exhaust system from them and the entire experience was a headache. One of those businesses that is just overall disorganized and seemed like the only people who knew much about fireplaces were the technicians. There was some kind of confusion and headache at every step from getting a quote to picking up parts. The salesman was nice, but I could tell pretty quickly that he did not know very much about wood stove exhaust systems. The whole process was painful. I noticed he included parts that I didn't need initially (he didn't account for the height of the wood stove when calculating length of stove pipe), did not provide breakout pricing for each item, was very difficult to get ahold of on the phone to get a corrected parts list/quote. I was skeptical of

Got a gas fireplace installed by them and their service was great and the most affordable in the area. They reccomended me a guy to add the additional gas line I needed for the fireplace who was cheaper than the other contractors I got quotes from for the same job since they couldn't do gas line work. Only issue I had was a piece of equipment from my old woodburning fireplace was taken without my knowledge after new fireplace was put in, but they returned it upon request.

Our technician from Fireside Home Solutions, Adrian, did an excellent job for us. We had recently purchased a house that has a 20-year old gas fireplace, and it was clearly in need of service. Adrian cleaned and adjusted the unit, resolved a safety issue, and quickly added a remote at our request. He was on time, efficient, respectful of our property, and explained things clearly. We recommend him highly, and will call Fireside Home Solutions the next time we have our fireplace serviced.

Adrian did a great job servicing our pellet stove. He found the problem quickly, gave it a thorough cleaning and educated us as to what he was doing. We highly recommend his work.