Five Star Home Services Dayton

Five Star Home Services did an outstanding job installing our new heat pump and humidifier. The installation was extremely clean, professional, and clearly done with great attention to detail. Dakota and his colleague were excellent—courteous, knowledgeable, and very thorough throughout the entire process. It was incredibly cold outside on install day, yet they remained professional, focused, and never rushed the work. That level of care really stood out and is something I truly appreciate. I went through Lowe’s for this install and, to be honest, I was initially skeptical since I’ve used several HVAC companies in the past. I can confidently say I have no regrets at all. The entire process—from start to finish—was smooth, well-communicated, and exceeded my expectations. I’m very pleased

Dakota and his partner did an incredible job installing a 60K BTU gas furnace and 2.5 ton outdoor a/c unit. They installed this as if he were putting it in his own home. They removed a very heavy concrete pad that the old a/c sat on outside and added a new one that fit the unit (square). They took the concrete pad and loaded it into their truck, which completely impressed me. Both worked non-stop (7.5 Hours) and never took a break. Both were friendly and made sure every accommodation was made during the install. The installers requested additional parts for the hood, which were delivered but not exactly as requested. He assured me they would correct this, but everything was running after they left. Now, I will monitor the operation of the system in the coming weeks and month

The gentlemen showed up within the window we were quoted. We had a toilet and valve replaced. They did a great job. Very professional. Addressed my concerns. Would definitely recommend this company.

Update 22 November 2025 returned back to 5 Stars Five stars home services collaborated with Rapid Response. Rapid response, Gary came and set up the mold remiadation, and isolated the effected area. His team then came and replaced damaged wood, replaced damaged door, reinstalled the wall, and finished up the painting/sanding. The only thing that wasn't done, was the semi-gloss door paint. But, five star really did show integrity for the water leaks, and did the repairs! Update Nov 12 2025 Mold remiaditor pulled out molded pieces and air fan to collect all spores Update Nov 11 2025 Five star sent mold remiaditor and he put air fan to collect all spores Update nov 10 2025 The manager was not scheduled nor was remediation scheduled!! Wow, do not use this company Update Nov 7-8 2025 Nov

I received very quick same day service from Five Star to fix an issue with my heat. My technician Brandon Lowery was extremely knowledgeable and immediately identified the issue with my heating system. He went above and beyond by performing some preventative maintenance, made system adjustments, and told me about what would likely be issues in the near future so I could stay ahead of other failures. It was a great experience and definitely recommend Five Star.