Fixtures, Etc., Kitchen and Bath

I've dealt with Fixtures mainly through Chris and they are great to deal with. I have sent clients of mine to them and they've given great feed back. They get back to you quickly when you call which is unique these days. They have fair pricing and quality products. I highly recommend them.

Why go anywhere else? Three years ago, Janet and I bought all our fixtures here. Every item was perfect for our needs. Moreover, Chris, our sales person was very easy to work with, offering great advice. We're back! We need now to buy an overhead heater-fan-vent combination. The moment Tom answered the phone it was very clear he recalled exactly who I was. Amazing! How's that for customer service? I left the dimensions of the room for the heater with Tom saying "I'll research what we have and call you back with my recommendation(s)" I have little doubt that as soon as I end writing this review that my cell will ring. Jeff G Beverly, MA

Final Update: 3/18/2022 Tl;Dr - I do not recommend working with this company. They have been unable to meet deadline expectations that they set for us and were significantly delayed in their ability to deliver the products we ordered. On December 7, 2021 we ordered multiple pieces of furniture for our bathroom renovation that included a double vanity and a linen tower. We purchased from Fixtures Etc because they told us to expect delivery of our products within 6 to 8 weeks of purchase which would work out perfectly for the timing we needed to keep our bathroom renovation on track. The payment we made was for 100% of the purchase price. On February 23, 2022 (11 weeks after purchase) we were called and told to expect delivery that week. Unfortunately shortly after, it was discovered that

I came in for the first time this week and received 5 star customer service. Nobody in there knew me but I was made to feel valued and appreciated. The products selection and quality is very good and the prices seemed fair and reasonable. I was in a bit of a jam and they really made an extra errort to help me out. I will definitely be back if I need anything else.

This was the fourth and final store that we looked in to renovate 4 bathrooms. The showroom has numerous beautiful displays and excellent customer service. They went above and beyond to work with Our tight time frame and were very responsive to calls and emails. I would definitely use this store again! Thank you for being so patient and helpful!