Floor Coverings International of Cape Cod

I recently engaged Floor Coverings International of Cape Cod for carpet installation in the loft area of my home. I am floored (see what I did there?) by both the ease in which this project came together, and the professionalism with which I was treated. One of the owners, Matt, came to my house with samples, making it easy for me to view different options, without having to lug carpet samples to and fro a store. This was such a convenience. I feel Matt's knowledge and expertise was extremely helpful in making my final choice. The company also has a Project Manager, Kraig, who gave timely and thorough communication throughout the process. The carpet I ordered happened to be on back-order, but Kraig kept me informed of all changes in the timeline, so I could plan accordingly. I can'

Professionalism to this place is baseball caps, dirty boots and a good ol’ bro mentality. True, they bring samples to you but you are definitely steered to what benefits them the most. It is easier to go to a showroom where you have everything in front of you than to wait for them to drag 2 boards in at a time. You are shown what they want to sell. They bad mouth local flooring dealers. My salesman was in my home for hours and talked about himself the whole time. They talk a big game about customer service but once you make a deposit, you are pushed aside. The installers they provided did a horrible job. I had to complain to get someone out to fix it. There was never any follow up from start to finish. There was no coordination between any of their people - no one knew what the other

Very, very pleased with FCI of Cape Cod. This is a long review with some before pics included of the nasty carpet showing some of the scope of the work. The new flooring is beautiful, excellent, tight fitting installation. I had been getting quotes for replacing about 500+ sq ft of old stain master carpet in our beach house on Cape Cod. Four rooms, hallway and a separate walk-in closet. One small local flooring outfit we asked to bid didn’t even return a quote to us. The others we contacted didn’t “check all boxes” for a complete service. Because of the furniture it was going to require a lot of labor as we could not handle the heavy items ourselves. Beau LaFlamme of FCI Cape Cod came out to offer a quote and details of how they work. Getting together with him was the best move we made wi

We recently hired Flooring International to redo the entire first floor of our Cape house. For full disclosure, the project got off to a rough start—the initial subcontractors did a poor job, and it did not come out the way co - owner Matt Beauregard had assured us it would. HOWEVER, this is where the company truly shined. Matt stepped in immediately to take accountability. He was incredibly attentive, conscientious, and clearly cared about the quality of the work. He apologized profusely and stayed on top of the project until everything was fixed to a high standard. He and his brother poured their heart and souls into fixing every issue that had arisen and stayed late into the night working (when we were away). We later found out that Matt had immediately fired those subcontractors as h

Asked leading questions that understood our needs. Brought samples to the initial visit that helped us visualize what the outcome would look like. Was on time, communicative and followed through as planned. Great quality carpet at great price!