Floor Coverings International of San Jose and Santa Clara

I feel that I owe other home owners to provide a overview of what my family and I experienced with Floor Coverings International of West Santa Clara and our home in San Carlos. Our experience started with Phillip to replace the existing flooring in our home due to a flood. The initial issue came once we signed the contract and paid the 50% deposit, unexpectedly the flooring we were told we were getting was out of stock and would take weeks to order so we went with a backup option. From there, issues we were told that would not be a problem, such as replacement in the master closet, which we came up with a solution for, to underbidding the work and saying there was more than he/they expected became a constant trend. After the floor was installed, our walls had a fair amount of damage from t

Floor covering did a amazing job all the way from the marketing team Phil working with me while we were still shopping for the Flooring contractors. Phil made multiple trips to my home explaining the scope of the project and how it will be done. Amazing!!! Once I finalized the project, it was really Quick. Prince, came to our site , did a final survey of the flooring and the measurements, and provided a flexible plan for the install according to my schedule. He is very friendly and easy to work with. The work was done with perfection and I am impressed by the Job. It was raining for 2 weeks when we scheduled the project and the team worked closely to adjust the schedule to get the job done. Very impressive and I certainly recommend floor covering for anyone looking for a flooring. Kudo

Highly recommend! They are amazing!! We had a nightmare experience with a previous contractor who completely botched our floors, leaving us stressed and disappointed. Thankfully, we found Floor Coverings International of San Jose and they turned everything around! From start to finish, they were transparent, professional, and incredibly knowledgeable. They took the time to assess the damage, explained our options clearly, and provided the best possible solution without pushing unnecessary work. You could tell they genuinely cared about doing the job right. Special thanks to Prince and Chris! The end result? Absolutely amazing. Our floors look better than we ever imagined, and the quality of the work speaks for itself. We couldn’t be happier and highly recommend them to anyone looking fo

These guys were amazing. Customer service, Follow-up calls, in person quotes, answering all our questions, and communication was on point. Chris was superb when he came to the house to inspect the flooring regarding explanation of the process and his recommendations reassured us we were making the right choice. We highly recommend them. His crew that came to do the work didn't mess around, they came to assess and got straight to work, friendly crew. As you can see, we're super happy with the job.

I worked with Philip, and he was excellent, responsive, and addressed all of our issues. He was the primary reason I decided to go with FCI. Throughout the process, he kept me informed and was able to ensure tight execution throughout the process. I recommend Floor Coverings International of San Jose, especially if it's working with Philip.