Flooring Plus, LLC

Dear Flooring Plus Designs, I am writing to express my disappointment regarding the recent experience my grandparents had with your company, specifically with Bryan Strickland. A few days ago, we requested a quote and were told we would receive it later that same day. Unfortunately, it did not arrive until a day or two later. While delays can happen, clearer communication would have been appreciated. More concerning was the scheduling of the job itself. Today was the agreed-upon day for the work to be completed. At the scheduled arrival time, Bryan called to say he would be 15–20 minutes late. At the 20-minute mark, we received another call stating he would be about 30 minutes late. When that time passed, we were informed he would actually be an hour late. This pattern of repeated delay

Overall we had a positive experience with flooring plus. We ordered pine flooring for a new home build, asking some of it to be stained. It took a few tries, but they turned out beautifully. Would recommend!

We have been using Bryan and his company for several years and they have done around 100 jobs for us. Flooring Plus always put in the effort to meet our expectations as well as our customers needs. Dot, who runs the showroom is always pleasant and knows the product lines as much as any we have ever worked with. I continue to recommend them and use them for our jobs.

Flooring Plus did an awesome job replacing the carpet and vinyl flooring in my home! Their prices were much more competitive than other bids and they really stood behind their service making sure I was satisfied with the result, even following up many days after the installation. For the price and service they deliver, I'll definitely use them again.

If there was a zero stars option, I'd pick that. We did an extensive house renovation that included hardwood (oak) floor repair and refinish (approximately 1000 sq. feet of existing flooring). The patch and repair work was ok (they did much of it twice after I complained about the huge gaps and poor fit) but the sanding and refinish work was second rate at best. After tons of lip service, we gave them a week to do whatever was needed to "get it right". Flooring Plus elected to sand the whole thing down a second time. The second sanding job and refinish was so uneven that we hired a different company to step in. Their recommendation was to sand it all off and start over - it was that bad after the Flooring Plus "best" effort. To top it all off, Flooring Plus complained that my wife a