Flooring Services South West

We got to choose surfaces for our new house. It was a lot to decide but still fun. So much to choose from! Enjoyed the process.

We bought a house in 2019 through Lennar and this vendor did the install! They have replaced my floor twice since we moved in and the first time was within the first year! Within 6 months of replacing our floors we noticed the floors were buckling in the same area! We contacted our builder Lennar and the sent the flooring manager out again which at the time was Jose! Jose (flooring manager) and Lennar area manager Jeff, Mark or Jose I cannot remember because they have all been out several times came to inspect the floors again. They had a specialist come out to inspect for moisture and to see if there was enough space from the wall! Keep in mine we have rolling chairs in the kitchen and we were told by both Lennar and the Flooring company that it was not the chairs and it seemed to be a my

BEWARE. I bought a home from a builder that uses flooring services and they had to come back out and completely re-do the entire flooring after we had tenants moved in. They hired movers that were very negligent and broke multiple pieces of furniture when moving the tenants furniture in and out. It has been months now flooring services is refusing to acknowledge the damage caused by the moving company even though it was immediately brought to their attention. Spoke with the supervisor Mark and he is very rude and condescending. Made a comment about how my tenant should learn English. Has ignored us for months while we’ve been trying to amicably work this out. Unfortunately they’re not interested in an amicable solution, so we will have to take it to court. Save yourself the headache, NEV

This company does not even deserve one star. I have been communicating (both over email and over the phone) with this company for 4 months about the work that needs to be done in my house. The sales person has promised that the materials will be on time, to have floors done prior to me moving into my home. I rearranged my moving date and inconvenienced my family to accommodate for a date that they said they would be able to do the work in my house. I called the sales person ( who did not answer and mailbox was full so you could not leave a message) and then called customer service. The material had not even been ordered even though I had been emailing them about this for 4 months and sent them credit card information. Now a week prior to them coming in to install (which is the date the sa

Two things: 1) They have obviously asked their employees to submit 5 star reviews…which isn’t kosher. 2) We bought a house where this vendor did the install and they did the most boneheaded things. Worst offender is putting not one, but two seams in the sheet vinyl right in the highest traffic area of the kitchen. It was just a matter of time before it would come up.