FlyLock Security Solutions

Michelle, who took my appointment information, was very friendly and answered all my questions. James came out to our house today to rekey our front and back doors. What used to be a hassle with three different keys, James was able to make all of the locks work with one key. His knowledge and communication skills were outstanding. Will definitely call the Flying Locksmith again.

Way overpriced for the area. Literally everyone else is more affordable for the same level of service.

I can’t say enough about the incredible service I had. I called on a Friday morning with a time sensitive request to have locks changed and they were so polite and helpful immediately. They fit me in that day and when they met me at the house they were friendly, helpful and suggesting things I didn’t even think of that I absolutely needed. They will always be my first call in the future. They are a class act and I highly recommend!!

I wouldn’t recommend for personal home lock installation. They seemed much more geared toward commercial projects. No customer service, no proactive reaching out about what parts to order or what finishes for the locks/hardware I would want for my home - it’s just my home so no big deal to them and I got what they decided to order. They’re not organized, the technician had to come twice to install the new locks because the first time they didn’t have all the parts. Guess what happened the second time they came out? Still didn’t have the all the necessary parts. I needed the locks changed and had been waiting for about six weeks so I let them do a hack job to get it done. Now I get to fix the hack jobs and will eventually need to replace the front door. On the positive side, friendly tec

Very unhappy with our experience here with this company. The owner Mike made a appointment with us, he never showed up, never called. I emailed him and called him and left voicemails. Once I called from a different number he answered, He told me that he would send over a form that he is needing me to fill out to move forward with our appt. (This was never mentioned before) He never sent it over, still have not heard back from him. I would not recommend if you are needing any type of service/help. Seems like he is only interested in buying customers. This is for the Grand Rapids Location.