Franklin Outdoor Services

Franklin Outdoor Services recently completed a significant landscaping project for us, including a large permeable paver patio/retaining wall around our pool, a sunken fire pit, pergola/dining area, under-porch living room and stone steps on the side of the house. We are very pleased with how the project turned out. Our backyard went from a place we never went to our key entertaining location. They were very knowledgeable in making suggestions (our city has certain ordinances around impervious surface maximums, and they helped us find a work-around) and modifying the project as conditions required (we located an issue with underground water while installing the paver patio). We completely relied upon them for the design of lighting and plants (not something we are familiar with/interes

Plowed my vehicle completely in. Normally I wouldn't move it once it started snowing, but you never know with this company. I've seen them come while snow was still falling and other times its take them days to plow. (Enough where the community got together and just started shoveling the road due to vehicles getting stuck) i try and contact them, nothing. Just go someplace else. If they're the cheapest price you've found, there is a reason for it.

There is always patches in the lawn. They seem to blow for 5 hours but when they leave, there's grass all over the sidewalk and my car... always. Glad the property managers take care of this because I would not hire them

I’m writing this review in hopes of finally getting a response from the management team at Franklin’s office. To start, I want to clarify that the usual workers who maintain our HOA lawn are great, this complaint does not reflect on their routine service. However, what happened on Wednesday, July 2nd, has left me extremely upset and disappointed with the lack of accountability from management. On that day, fertilizer was applied to our yard without any notification. Typically, signs are placed around the neighborhood to indicate treatment, this time, no signage was posted. I had no idea chemicals had been sprayed until my 16-week-old puppy became violently ill (vomiting, lethargy, and other concerning behavior), and I rushed her to the vet. It was only after speaking with my neighbor (wh

Jim and the team did a fantastic job on working with me unexpectedly. We had our deck rebuilt by a family friend who does decks, and then we and realized we needed Jim to do landscaping and pavers below it to replace a concrete slab that had heaved over many years. Jim gave a timely quote, met and spoke with me several times, started the project when he stated, and came out and reviewed the work the day after it was finished. They did a complete job with attention to detail. Even details I did think were part of the project! So nice to have people do quality work and can be counted on. Thank you Jim and team.