friedrich

This company is outstanding. My current Friedrich AC started to leak water and was not cooling well. Of course this happened during a heat wave. I spoke to Mark who not only sent someone the next day but accommodated my time request as I had some conflicts. The guys came right on time and introduced themselves, Boris and Anthony. They immediately diagnosed the problem and I ultimately decided that is was probably not worth fixing. I ended up purchasing an updated model of the same unit. They had the unit I wanted in stock and they installed it first thing the next morning. This time it was Rudy and Anthony. They installed it quickly and efficiently. Everyone I dealt with was knowledgeable and very friendly. I would not hesitate to use them again!

I have now purchased three Friedrich (the only kind I will buy) air conditioners over the years as my old ones have worn out after twenty years or so. These three have been purchased from All City and I am pleased to be able to highly recommend them. Their prices are competitive and they are reliable,. Their service people know what they are doing and when they come to install a new machine, they get the job done quickly and clean - never a dirty mess to clean up. The service technicians are knowledgeable and were able to answer several questions I had about my new machine, an 18,000 BTU monster, and replacing filters on older machines. I telephoned yesterday about this new machine and it was installed in less than 24 hours after my call. Can't ask for better service than that. I live in

I rarely review, but these guys were such a refreshing find in NYC. They always want to do the right thing for you and one can't ask for more than that. Good people! Have been happy with installation and follow up on minor issue with machine out of warranty was awesome.

I've been a customer several times over the past few years (originally found them in the phone book) and they're top notch. They sell the highest standard A/C equipment and, just as important, they are thorough and fast with service calls if any of the equipment they sell needs maintenance. I always deal with Mark (who's a total pro -- incredibly knowledgeable about his product and extremely courteous), and the technicians he's sent have been equally exceptional.

I purchased an AC and mark was very helpful. He helped me pick the appropriate unit. The crew showed up on time and they were very profesional . The the tech Cesar was very polite and even cleaned up after themselves.