F.W. Webb Company - Fitchburg

Great job they do like helping there customers 👏

Always a helpful team whenever I need to stop in for parts, especially Riley!

I had my 0.5 hp Gould pump let go that was bought at here back in 2003. Naturally, I called F. W. Webb so see if I get that pump again. They said, yes we have it in stock. I said great, I'll be down to pick it up. The reply was, no, we cannot sell the pump to you unless you are in the pump repair business. I responded with surprise emphasizing that I was without water on a cold winter day, and questioned in disbelief that they were refusing the sale. They confirmed that they would only sell the pump I needed to a pump repair company. I asked why. They said that it was to protect the trade. So, I began to ponder on this situation. Despite having sufficient mechanical knowledge due to my education in the trades to undertake this plumbing project as a consumer and homeowner, I was to be forc

Despite a commercial focused company, employees are extremely helpful and friendly towards amateurs. Highly recommended!

Bought many items from F.W. Webb over the Years , Never had an issue with anything I bought from Ceiling Mounted Modine Gas Heater to Super Stor Storage Tank and Controls to Peerless Boilers any problems get handled right away. Would recommend using them if you like good service and people who know how to get what you need the first time. My first purchase was back in 1994 and I still use them .