Gainey's Heating & Cooling Inc

My Dad's Heat Pump took a dump a few days ago, the day before the WICKED COLD temperatures we had. He had that unit installed over 21 years ago, Gainey's Heating and Cooling installed it, and have maintained it EVERY YEAR since then! After all those years of service from that unit, it finally developed a problem that couldn't be repaired with any confidence of lasting long. Those units are only serviceable to a point. ANYWAY, we contacted Spec and Renee Gainey (the owners) and they diagnosed the unit as D.O.A., and decided they would "work him in" between their other scheduled installs and keep him from freezing! There were 3 different crews who came and performed things, one was the install crew who were there for the entire install. @Mike "Spec" Gainey, the OWNER, was in-and-out 4 differ

My 26 year old HVAC unit stopped heating and repair cost was 13% of new unit. Decided to have new American Standard unit installed. During installation of unit technicians discovered old ductwork under house was not sealed good at joints so all the old ductwork was also replaced. Installation of new unit and ductwork took 7 hours. The installation price was extremely good and technicians did excellent job cleaning up after installation. Mike did an outstanding job of explaining warranty details for new unit. The whole process was very easy and smooth. Gaineys did an outstanding job and all their employees did a great job.

New A/C and Gas Heating. Mike and his guys are professional and very knowledgeable. Evaluated the system, moved vents for most efficiently of the unit. Call Gainey first, I had others look at the system and were just remove and replace guys. Mike and his guys were always looking for what worked for my house. Thanks to Mike and his entire staff for being the only ones who could get the job done right.

On Christmas day my heat pump went out. Fortunately we had warm days and I had a fireplace. I called the people who had been servicing my unit but they never answered. I called Gainey's and they came out that day. Come to find out i had a hole in the inner coil ,there fore rendering the unit useless. They gave me a great price on a new unit and installed it the next day. The service I recieved was exceptional and professional. The price I received was great with no hidden fees.they handled everything even as far of registration of my new unit. If anyone want exceptional service I highly recommend Gainey's. I just can't praise them enough. Check them out. Respectfully Rhonda Plummer

I don’t recall the young man’s name that came out, but he was great! I called after the coldest nights we’ve had this year because my heat would not cut on. He came out (even after I missed their call to come out), checked everything and although it was something going on with the settings on the thermostat he fixed the issue and even educated me on the settings. He was very thorough and kind. I would recommend and use in the future if need be.