Garnett Heating and Air Conditioning

This business is top notch. We had the team at Garnett replace our HVAC unit last week and we couldn’t be more pleased with their professionalism and skills. The service was exceptional to say the least. We honestly can’t recommend this company enough. There is tremendous value in working with them and when making that kind of investment into your home, we are so grateful for a business like Garnett in our community!

My plumber came at Garnett's request and found my condensate line had burned dangerously putting my home at risk for a fire. I called to speak with the owners with repeat calls when they never called back. Only to discover that they severed my service without ever talking with me. It was done in response to my plumber's review (that I was unaware of) This was after 25 years as a customer!! Interesting to read their response to the plumber that they were very concerned and wanted to speak with me...never did! Their obvious lack of concern and poor customer service speaks for itself! Because of the owners response to my review I would like to add that I DID SPEAK WITH HIM before writing my review. He was not willing to discuss canceling me!! His fake concern in his response is just another

We’ve used Garnett for almost 20 years. We just had our fall tune-ups on our two HVAC systems. Always great service. The technicians are on time, professional, courteous and knowledgeable. If you sign up for the Energy Savings Agreement (ESA), you get twice a year tune-ups and priority service with reduced rates if you ever need it. We wouldn’t use any other company!

I have been a customer with Garnett for 20 years. The inspection 2x a year has been very helpful and thorough. This year, Cody came out and he did an amazing job. He saw something small but due to his concern and my family's safety, he wanted to make sure everything was ok and assisted in scheduling a follow up Monday at my requested time. Excellent job with service, kindness and professionalism.

Wanted to give thanks to Cody Cook and Garnett Heating & Air for checking our unit over yesterday. Cody found a small leak on the condensation line and fixed it fast while keeping me at ease upon this unexpected find. He then ensured the unit was running properly. Highly recommend Garnett Heating & Air to keep your family comfortable. Glad we decided to join their ESA program.