Garrison Plumbing

We’ve used Garrison Plumbing for several projects over the years, including a full basement plumbing build-out, installing a new natural gas line, appliance assistance during our kitchen renovation, and water heater maintenance. Every experience has been consistently positive—professional, reliable, and high-quality work each time. Their team is knowledgeable, dependable, and always a pleasure to work with. We highly recommend Garrison Plumbing to anyone looking for trusted plumbing services!

Garrison plumbing did a great job installing the water heater in our new construction home. Unfortunately, that's where their professionalism stops, in my opinion. In just over two years of owning this water heater, it has failed. I was quoted several hundred dollars just to come out to repair it, only the part would be covered under warranty. I went to the website of the water heater and they recommended several other plumbers. One of which is coming out tomorrow morning to replace the failed part at half the cost of Garrisons, just to show up fee. I am really surprised when I called that they didn't stand behind their work when the part they sold and installed failed. I recommend calling around.

There’s a reason a lot of custom builders use this company. They’re the gold standard. We were lucky enough to have Garrison Plumbing install all the plumbing in our new James Engle Custom home. We couldn't be happier with their work. We’ve used them here and there in years past. Additionally, I recently had an emergency issue with a water line (no fault of theirs) and they had a crew to my house in about 30 minutes. Here’s a few reasons I prefer them… 1. Prompt and Courteous: When I call the office, I get to talk to someone almost immediately. For the past few times, it’s been Caleb to answer. He can answer most questions I have even though I’m not always talking in “plumber” language. They make me feel like a VIP customer. I’ve had the opportunity to meet the owners Gary and Shannon a

We called them because they were the ones that put the water heater in our new house. Should have got the hint these guys are terrible when the water heater failed in less than 3 years. It was under warranty, but still had to pay a service fee and labor. That's not even the best part. The guy didn't even install it correctly and left a gas leak. I woke up this morning to the whole downstairs and basement smelling strong like gas. Not even an apology. Don't risk them blowing up your home. Call someone... anyone else.

Poor workmanship resulting in bathroom sink leaking on a 2 year old house. They didn’t take care of it and claimed warranty period ended. I caution builders from using them in future.