Gemaire Distributors

I have no idea who is answering the phones in whatever call center you guys have, but they clearly have ZERO HVAC knowledge. The only reason I’m giving 2 stars is because I know the people that actually work the counters know what they’re doing and have knowledge…. If only a little bit!!

I have always loved being able to contact the store directly and put in an order and get what I need directly. They started this new system where we now are being directed to a phone support system I cannot contact the Gemaire ocala store directly Which makes my job 10 times harder because they want me to pull a motor that is under warranty bring it up there personally pay for it! just so they can ship it to the store and then I have to wait days before it gets there and days to get my monies back and then make another trip back. It’s just a waste of time!!!! I’m very unsatisfied and it is ver unprofessional! Also the individuals on the phone support are very rude and ignorant! What happen to it being so simple? Take us back to the days where we had a personal bond with our customer serv

Hi my name's errick me and my partner Chris love this supply house great service always fast and treat u like family we need more like them around thanks u guys for making or job easier.

Fast friendy

Good service, friendly staff