General Installation

Very courteous and helpful. They got someone out here same day (December 23rd) who was able to fix a clogged vent on our Rheem

Noe is exceptional and I can't recommend him highly enough! From the moment he arrived, his professionalism and expertise were immediately apparent. He arrived prepared with all the necessary equipment and took the time to thoroughly explain every step of the process. I could tell he knew exactly what he was doing. Not only that, but he was incredibly patient in answering all my questions. His attitude was amazing—so positive and approachable. Not only did he resolve all of my problems, but he also followed up afterward to ensure everything was still running smoothly.

We received their contact as an authorized Rheem service provider for our water heater and we called them to have the faulty gas valve replaced. We called mid August 2023 and they came to replace the gas valve. After about 50 days, mid October, the water heater signaled again a faulty gas valve and we called them to get it checked. They came back and charged us again for the diagnostic and 199$ to change the faulty gas valve. The part was under warranty but their job wasn’t, since it was over their 30 days threshold. Mid November, after 39 days from their last visit, the water heater indicated again, for the 3rd time, a faulty gas valve. When I called them I was told they would have charged for the 3rd time the full tariff to come check the water heater since it was after 30 days. They

They came out to replace the gas valve control on our water heater as per recommendation from the manufacturer, Rheem. A few weeks later, it went out again. I called again, and they again got on the phone with Rheem. They recommended again replacing the gas valve control and also a tank sensor. When the parts arrived, they came out again to replace the parts. We have been good ever since. The 2nd visit was N/C since it was under the 30 day labor warranty. Quick, no nonsense service

My wife & I were very pleasantly surprised by their Nordstrom type service on a repair. Tyler took the time to inform us that the repair may be covered under recall so there's no charge to our family. We got a text w the technician's photo so we knew who was coming w the ETA. First class gents - a rare rose amongst many thorns. We're looking forward to bringing them back!