GenTex Elite Services

Nothing but professionalism from the initial call requesting a quote, to the onsite quote to the installation. I was kept informed every step of the way and the communication was top tier! After the installation I received a thorough explanation of how my new Generac worked and I am ready for the next power outage. I’m glad that I decided to go with this company and I’m definitely recommending them to family and friends that are in the market for a generator!

Just a quick... FYI to let you know that your service technician completed the annual maintenance on my Kohler generator and did an excellent job. He was very thorough and professional. Please pass along my thanks to Tucker for a job well done. I really appreciate the quality of service. Best regards, Kelly Mullins

GenTex installed our generator and they did a excellent job. All of the guys were very professional and polite. They were very neat and vlean with their work area. A shout out to Aaron, Austin, Justin, Tucker and Robert. Also, Erica was very nice and helpful. I highly recommend GenTex if you ate searching for a generator for your home.

Once again fantastic service from Aaron and the team at GenTex. Always satisfied and they go above and beyond the expectations everytime. My power has been out for 4 days. Centerpoint damaged my lines while servicing the neighbor a few weeks ago. Aaron came out personally and ensured me it was in fact a cut line, tested everything and made sure the generator was operating as intended. I was getting half the power I should have. Once the trench people came and exposed the ground by transformer, sure as heck was a severed large wire a couple inches in diameter, plain as day. Give these guys a call. The generator service I can do myself, I bring these guys out to guarantee it will be working when I need it. I'll do the oil changes when in use like now, I have them handle everything el

Trying to find someone to do the 25 hour break-in valve adjustment was a real challenge post Beryl. Thankfully I got in contact with Aaron at GenTex and he was able to work us in to his schedule. The technician showed up at the front end of the estimated arrival window and was very polite as he quickly got to work and performed the valve adjustment. I hit him with a few questions about the unit and he answered all of them. Thankfully at this point, I should only need oil changes but if anything other than that comes up, I'll be on the phone to GenTex. They actually understand how quality customer service works and the glowing endorsement that comes when you meet your customer's expectations. This is such a simple concept but one that their competition clearly does not understand. Thank