Ghost Plumbing & Air

Paul did a great job, dealt with Rheem water heater directly on my behalf to get me a new replacement water heater after I had purchased one and it simply would not provide hot water, turns out simply it was defective. Paul was our advocate and made the process much smoother by advocating to Rheem that a replacement new water heater was required. Rheem wanted to continue to waste time and throw parts at it to make the first new water heater actually work. I will be happy to recommend Paul for anyone's Plumbing or HVAC needs. A big bonus is the fact that he is a small business owner in the Catalina area, using (installers) that big box stores recommended is a huge waste of time.

I have never left a bad review for a fellow tradesmen but I just had a terrible experience with Paul. His behavior was wild. He had us come to do a leak detection for his client. We explained to him to have the water on 2hours ahead of our arrival. We were very clear about this. Unfortunately he didn’t do this. I told him it may effect me finding the leak, he then said the water heater is a hazard with the water to it off even though the heat was turned off. I tried explaining to him how this works and he started yelling and swearing at me. I was being very proffesional at this time. All this occurred in the garage and at the end of the driveway. I tried leaving 4-5 times but he kept threatening me. Now I gave it back to him as good as he was trying to give it to me. He said he was going

We developed a main water line leak under our driveway and were in great need of having that repaired before it caused any damage to the driveway itself. I had worked with other plumbers in the past and was not looking forward to going through that again, but when Paul came over it was apparent that this time it would be completely different. Paul is extremely honest and creative (always listening and providing what the customer wants). His expertise are far beyond the other "cookie cutter" plumbers in town. If you are in search of or need of a plumber do yourself a favor and contact Paul, I highly recommend his expertise and quality of work.

Paul is a lifesaver! We had issues with our sewer drain overnight and thought it was an emergency. We explained what the particular situation was and they let us know that it would be ok to wait until morning without any big risk. Saved us overnight charges even though they would have made more from it. I really respect and appreciate that. When Paul came in the morning he was incredibly kind, and explained everything as he went along fixing our issue, giving us information about how the systems worked as well as suggestions for what to do to prevent the issue in the future. Would happily ask for Paul again if something ever comes up in the future. 10/10!

We discovered a leaking pipe at my parents house in the late afternoon. I called Paul and he met me there within an hour. He was able to find the problem, get the parts and do the initial repair that night, working late to get it done! He then did an awesome job finishing it up the next morning. I wish I had someone like this in my home town!