Giant Carpet One Floor & Home

Giant Carpet One has helped us carpet several rooms over the years. Their sales people are great and we have been able to have the carpet installed quickly. Their installers do a great job

Initial key points: quick to install, friendly, and did good work. Follow up key points: difficult to work with, slow to come out and perform repair work, and eventually just ignored us. When we first decided to do business with them, they were very professional and friendly and quick to get the work completed, and the work looked outstanding. We were very pleased with the results and loved the new flooring in our house. However, less than a year after they did the work, a section of the vinyl flooring was starting to separate and break, which was frustrating because we paid extra money for a commercial grade flooring and it was supposedly indestructible. We called them and told them what was happening, and they initially didn't want to do anything about it. We were persistent about the

I manage multiple rental properties and have worked closely with Jordan at Carpet Giant One for all our flooring needs. Jordan has consistently provided exceptional communication, keeping me informed every step of the way. I’ve also received numerous positive comments from tenants praising both Jordan’s responsiveness and the professionalism of the install crew, they’re always on time and ensure the job is done right the first time. We have Carpet Giant One’s carpet installed in every home I manage, and their stock selection is by far the best I’ve seen in the state, offering a wide variety of quality options that suit any style or budget. If you’re looking for a reliable flooring company with great products, timely service, and excellent communication, I highly recommend Carpet Giant On

I’ve worked with Carpet One on dozens of flooring projects over the years—everything from my own home to flips and rentals—and they’ve never let me down. The quality of their products is excellent, and their pricing is always fair. Jordan, in particular, has made every project a breeze. He’s reliable, knowledgeable, and always helps me make the right decisions for each space. I’ve referred many of my clients to Jordan, and they’ve all had the same great experience. If you’re looking for beautiful flooring, great prices, and someone you can truly trust, Carpet One (and especially Jordan) is the way to go.

Jordan Sutton was an amazing sales person to deal with. Very helpful with carpet selection, very accommodating with timeline changes and communicative throughout the entire process. Walter (the installation specialist) did fantastic work. Everything looks perfect. He was prompt. Professional and finished the entire installation quicker than we had ever expected. We will definitely choose Carpet One for any future carpet needs.