Gibbs Lawn & Landscape

We wanted to give Gibb's an opportunity to service us. From day one it has not gone smoothly. Each time I called they were disorganized and our experience has been one negative experience after another. First, our bank account got charged $500+ twice for their yard care, then, their spring clean-up was lacking. They did not take the dead heads off our perennials, our hydrangea tree and the area under all of our pine trees was not cleaned. I called to complain and was told it would get taken care of. I asked for an estimate on having some additional work done and was told I'd receive an estimate within a day or so - I waited over one week and never received one. Each time I have called I've gotten the run around. I've talked with Karen and Kathy. They are unresponsive. At this poi

If I could give negative stars I would give a negative 5!!! Two weeks before our daughters graduation party last summer they came out to treat our lawn and burnt all the grass in the front and back from over using chemicals. To make a long story short, a year later and it is still not resolved and there seems to be no interest in taking care of the problem. It is now going to cost us a lot to get it all fixed and a whole year. I don't think we want them near our yard to fix it as we don't trust them. Not only that but the customer service was just as bad as what they did to our yard. Stay as far away from this company as you can if you want a nice yard!!!!

We used Gibbs in the past and the gal who calls for reminders is very rude! Then would not show up on day they were suppose too. We paid for extra things for the yard and it didn’t do a thing. There product they used which was suppose to be organic burned my dogs skin so bad. Horrible customer service and workers always left my fence gates open.

I live in an apartment and came home one day to find a Gibbs lawn care sign in my lawn saying the lawn had been treated and to keep off until a specified date. I called the number listed to find out what was sprayed but only got the run around. After many calls I was finally put on the line with Kathy Gibbs herself, who was clearly antagonistic to my perspective that lawn chemicals are overapplied and potentially harmful. What's more, my observation of our lawn over 17 years is that the chemicals that Gibbs apply do nothing to make the lawn any healthier or more beautiful. I can understand how she might perceive this to threaten the bread and butter of her business, but she did not seem willing to even listen to my suggestions of alternative services they might provide which would stil

I called to ask them about some of their services, and described a problem I was having. The person on the phone said that they wouldn't be able to help, and was extremely dismissive. I was so turned off by the experience I came right here to write about it. They were not nice at all.