Gilbert Pool Services LLC

We recently completed a full pool remodel, and the experience with Gilbert Pool Services was fantastic from start to finish. Gilbert subcontracted the remodel to Fiji Pools while managing the entire project, and the coordination was seamless. Brandon from Gilbert handled the project management and some of the setup work. He was invaluable throughout the process - thoughtful with design guidance, spot‑on with material selections, and consistently offering great advice. His follow‑up and follow‑through at every stage made the whole remodel feel easy and well‑managed. The remodel itself was a big job, and every crew involved delivered excellent work: - The demo team - The plaster crew - The glass bead and PebbleTec team - The tile installers (we absolutely love the turtles!) Everything c

We have had our pool serviced by Gilbert Pool Service LLC since 2021. Overall have experienced GREAT service and is AFFORDABLE. If we have questions/concerns, they do well to answer/explain thoroughly and in a timely manner. Don is great! He comes out weekly and always goes above and beyond. If there are anything concerning, he goes out of his way to pass along to us. The company also lets us know if Don is not available and follow up. We appreciate the continues support that this team provides us. In regards to the negative comments/reviews provided to this company ...not at all what we have experienced in the 4 years of service. Not to mention that there are a few customers that posted under the wrong company. WE HIGHLY RECOMMEND GILBERT POOL SERVICE LLC!

Using them not the first year and we are very happy with Gilbert Pools Service. They are always on time, professional, and take great care of our pool. The water is always clean and perfectly maintained. It’s clear they truly care about their customers. Highly recommended!

Our pool was serviced by this company for 4 or 5 years. The technician, Don was always friendly and knowledgeable. I gave Don a key to our gate so he could enter as needed. A couple of weeks ago Don was a no show. I checked my CCTV and saw that a pool guy (he had a skimmer net) rang my door while I was out. I called the office twice and sent an online request for a call back over the following week None of which resulted in a response. I completely understand that stuff happens but client concerns must be addressed. I have since cancelled my service and have gotten a lower price for the same service. 12/19/25. Owners reply is total BS. I have their number in my contacts and have successfully contacted them in the past. In any case their online app doesn't work either? Use your best judgem

Moved into a home and saw that Gilbert’s pool did some recent work so I contacted them and agreed to pay a fee for them to come out and show me what was done and how to work the system. Two times they don’t show. Third time came when no one was home, sent me two estimated totaling close to 6K and still didn’t answer my concern. Contacted the company and they had the technician call me. He stated I needed to pay for him to be able to show me how to used the pool. After he found out I did pay, he said he would call me back to schedule something as he was busy that week. To my surprised….he ghosted me.