Glantz Plumbing Heating & A C

Contacted them in March for a plumbing issue. They got it flowing but figured out that one of my pipes has separated under ground. Told me it would be $1500 to fix and needed to pay half for them to start the job. Paid half in May. Reached out a few weeks later and they stated they were in the process of getting another job lined up that required the same equipment so they would only need to rent equipment once. A month later we called again and they said it had been raining too much so they were waiting for the ground to dry up. Since then we have not been able to make contact. Have left several messages with no returned calls. I have filed a complaint with BBB and will be filing with the courts soon to get my money back.

Five days before Christmas, we found ourselves dealing with a major plumbing issue and reached out to Giants Plumbing. It was an incredibly stressful moment, but Jeff, Shannon, and their crew proved to be absolute lifesavers. They diagnosed the problem thoroughly, walked us through every step, and worked efficiently to repair the slab leak. Their professionalism, commitment, and calm under pressure made a tremendous difference during a very difficult time. We highly recommend Giants Plumbing. Thank you, Giants Plumbing!

We paided in full for a A/C unit to be replaces in June and they had excuses of why there was a delay for them to do the work. We tried to work with them but eventually went another direction and have not been able to reach them in the last month or longer to get a refund. The company has moved and no answer when I call. We have contacted the Better Business Bureau which has not gotten a response back and the Local Attorney Generals office has been notified about this issue.

Our toilet line was backed up and flowing up into our shower. We called Glantz Plumbing and they came out within thirty minutes and had the line opened up. But less than 12 hours later it was backed up again. So we tried calling them for 3 days..DAYS! and no one would answer the phone. I left voice mails. I went to their office and a lady there said she had just got to the office (3pm) and was going to call me. She said they would be out in the morning. No one showed up. No one would answer the phone. Doors at the office locked. I got the name of a plumber from my niece. Jared Branine from Mulvane is the guy that got us fixed up. They were here at 9 in the morning, told us what the problem was and got it fixed. I will never recommend Glantz Plumbing. I don't want anyone else to have to b

If I could give less stars I would, poor communication, not punctual. I’ve been helping my sister try and get ahold of them, nothing She has paid for a hvac unit. Hasn’t heard back. Will be reporting to the BBB