Glashow

I’ve been working with Glashow for a few years, whenever I need something small like snaking, or anything else within my responsibility, at my Coop here in NYC. The professionals who come to my apt. have always been pleasant, efficient, and effective. I now have to write - so that everyone knows - that the organization as a whole is just wonderful. Robert is so smart, and patient. Audrey is an invaluable part of what works so well at Glashow. I am so grateful that in NYC I have the ability to work with licensed plumbers who are ethical, skilled, and honest. Thanks, Team Glashow! Gayle Kendall and George Colucci - Upper West Side, Manhattan

AVOID THIS BUSINESS! Called Glashow to fix a leaky bathtub in January for a faucet that was not adjusting water temperature properly. After a couple of weeks, they finally came to fix. The issue was a cartridge replacement. They charge a site visit fee, which is standard, but then they charge an hourly fee to repair. I looked up online how much it costs to replace a cartridge for a shower and they typical charge is 100-350. Living in NYC, I understand that they would be on the higher end of that scale. The issue is they charge $160 per hour for the repair. With that sort of fee, you would expect a seasoned plumber who could get the job done in 1-2. hours. After 6 hours including leaving 3 times going back and forth after picking up the wrong parts. The bill I received was for $1600. They a

Clean, knowledgeable and polite employees. They were able to solve a difficult plumbing issue that two other companies failed at diagnosing. We also use them for our heating service. And since we have been using them, there has been less need for service.

My wife Ann Marie have twice used Glashow Plumbing and have been very pleased with their work and customer service. We will definitely use them again.

They are very unprofessional and they did work without telling us and then charged a lot of money. When we called they argued with us and then hung the phone up.