GLOBE PETROLEUM

Someone driving one of their trucks this morning started yelling anti-masking garbage at me. I can't trust a company that would hire someone who goes out of their way to harass people minding their own business. The truck was also illegally parked diagonally across at least 6 parking spots.

I took out a service contract years ago. The last employee who does the seasonal cleaning retired and the company went for over a year without anyone to service my unit. They never informed me of this. In order get a service contact you must be on auto delivery. This season starts and my unit isn’t working. When I call, I’m told that someone (who just started working there one month ago) will be out. There was a washer/dryer in the way so the person left without doing anything. I was told he couldn’t access the unit. I drove out there immediately (it’s a rental property 3 minutes away) to move them but he was gone. Meanwhile, unbeknownst to me until I received a bill, my tank was filled. I was told before the worker came out that there WAS oil in the tank already. I wasn’t scheduled for de

If I could give no stars they would fall it that category. Last heating season I paid for 150 gallons of oil, at that time I had between 1/2-1/3 of oil in my tank. Two weeks ago I paid for 150 gallons but thinking I had a credit from last time but to find out my name wasn't on their list to of having a credit with them and also knowingthis time Iwas just topping off for the new heating season. Oil was delivered but this time the driver did not leave a receipt. When I inquire about my receipt about a week later I was given a dummy receipt just saying I paid for 150 gallons of oil but knowing before the oil was given I had 1/2 tank of oil, so if I have a 275 gallon tank and I had a half tank tell me how the they put a whole 150 gallons in again not credit showed

Trying to join the chorus of ex-customer voices explaining how terrible this company is. My three major complaints: A) their technician urinated on my house when delivering oil. He thought no one was looking, while I literally watched him from a window directly above. B) their staff gossiped about me to a non-employee and the information they shared ended up in the comments section of a Facebook post I made about how bad the company was. C) they have an "emergency" line that is not monitored 24/7, so my daughter and I slept in 40 degree temps because we needed help/oil on the day that emergencies were not covered. This company is TRASH. Down with Globe Petroleum!

Ran out of oil when temperature was 7°, truck was here within one hour. Fantastic service!