Gold Star Chimney Service

i recently had a chimney fire at my home in menlo park, which was a really scary experience for my family. thankfully, the fire didn't spread, but it made me realize how important it is to keep the chimney clean and safe. donovan and his team came out quickly to help. they did a full inspection and gave me a detailed report with photos of my chimney, showing everything that needed to be fixed right away and what could wait until later. they did a very thorough cleaning and explained everything in simple terms, which made me feel comfortable and safe. their professionalism really stood out, and even though their price wasn't the lowest, their experience and clear information gave me a lot of peace of mind. now i feel confident that my chimney is in great shape and we won’t have to worry abo

We had our chimney swept and a ceramic log set installed. The team arrived right on time and quickly took care of the chimney cleaning, some needed repairs, and the installation. Jacob and Donovan were very polite and made sure to move my rugs to keep everything tidy, then cleaned up after the job was done. They also took the time to show me how to use the new ceramic logs and lighter set. I highly recommend their chimney sweep services!

Gold Star Chimney Service did an excellent job cleaning my chimney and checking my gas fireplace. Donovan took the time to show me how everything works, including how to relight the pilot light if it ever goes out. He explained everything in a simple way and answered all my questions. The service was really professional and helpful. I definitely recommend their chimney sweep services to anyone looking for reliable help with their fireplace.

We are extremely thankful for the service we received from the chimney sweep team. Donovan and Jacob were very accommodating and always quick to respond whenever we had questions. They genuinely care about their customers and go out of their way to make sure you feel comfortable and informed about your chimney and fireplace. Their knowledge about chimney cleaning, inspections, and repairs was impressive, and they offered us a fair and competitive price compared to others we checked with. Scheduling was easy and stress-free. When our situation changed and we needed to adjust our appointment, they kindly worked us in sooner after a cancellation. The team was patient, helpful, and made sure we understood everything before they left. It’s clear they take pride in their work and want their cust

I can't say enough good things about Gold Star Chimney Service. Jacob, who really knows his stuff, came out to inspect my chimney and gave me a clear, easy-to-understand rundown of what repairs were needed. Donovan was with him that day and did a careful job checking everything on the roof—even though it was a bit slippery. He took photos and made sure to look at all the important spots. Jacob wrote up a full list of the work that needed to be done, which was really helpful. The next day, Donovan and Jacob arrived right on time, introduced themselves, and got straight to work. They were both friendly and worked efficiently. My house is quite old, but now my chimney has a brand new stainless-steel liner, has been re-cemented and fixed up, and a strong steel cap was put on top. They also ins