Good's Floor Store

I'm very upset. They put hardwood floor in my home it's only been 6 months and it's already coming up. I contact Ed about a month ago and he came out and said hes going get it fix for for. But the problem is no call back no show when they suppose to be here . So if u need hardware floor please past thus up .it's been nothing but a headache and I dont need that cause I have my mom on hospic .

We decided to replace or worn out carpet and wanted to support small local businesses. After checking all our local options Goods had a fair price and easy to work with. Having a fairly large L shaped area to be covered, 2 sets of stairs and some entry way work too, Ed assured use everything was no problem. Ed told us the Mohawk carpet had a 100% guarantee not to stain from pets which is why we chose that style (2 dogs). Was told if couldnt be cleaned it would be replaced at no cost. Before 1st year was up we ended up with a stain that would return after carpet cleaning both ourselves and professionally, and also found carpet was incorrectly installed on one set of steps. At first visit out was told stain wasn’t visible, shortly latter another visit and stain was then somewhat noticeable a

I have made contact two times since my post and you were a no show both times. Time for me to move on and have my new floor replaced with a different business. Just have to fill my piggy bank.

Aware that Good's Floor Store had a long successful history in Decatur, we decided to check them out while shopping for carpet for two rooms in our home. We discovered a level of quality and service at Good's that is hard to find today. We came in and chose from the huge array of carpets they had in stock. After a visit to our home from Mr. Good the following day to measure the rooms, our installation was scheduled and completed and completed within a few days. The installers were skilled and professional making sure everything was completed exactly to our satisfaction. We are so happy with our new carpet! Here's hoping Good's Floor Store will be here to serve our area for at least a couple more generations!

Back in January my best friend decided to have new carpet installed in his house where my sister's were living. Things seemed great at first, an order was placed for carpet that was in stock and money was exchanged all with smiles and handshakes, this is where the good part of the story ends. A few weeks go by with no contact from Goods, phone calls go unanswered, voice mails get no response. Then finally my sister gets ahold of them and is told it would only be a couple weeks, and then once again....crickets. Phone calls and emails and messages fall on deaf ears and blind eyes. They were happy to take my best friends money but sure as heck didn't want to give any products or services for said money. Finally finally FINALLY more than 5 months later carpet install is scheduled, but onl