GPS Moving and Storage | Out of State: Long Distance Movers

Updating my review to 3 stars. After months of back a forth Tammy called me and agreed to replace my missing mirror. I have to say when it comes to customer service Vanessa, Tammy, Veronica were all great! I just feel like maybe some things are out of their control when it comes to damaged or lost items. Thank you Tammy for being so accommodating as I appreciate you doing the right thing. If this type of customer service was given the first time I called to resolve the issue I wouldn't have given a 1 star review. I just wanted to be compensated for the damaged goods. Things happen and I understand that, it's the risk you take when moving. Other than that GPS showed up on time and delivered my items. Just be cautious because anything fragile could break during your move. At the beginning o

Run run run as far as you can come this moving company. We used them to move our items from California to Texas, it was the WORST moving experience of our families life (we move often for work) The company destroyed EVERY piece of furniture we have worked so very hard for. Damages came to over $30k - They refused to apologizes or take account for any wrong doing. On top of destroying everything they messed up the delivery time not once, not twice but 3 times, not that is mattered, when we FINALLY got our stuff from a STORAGE unit (not even our house, where it was suppose to go) every item was damaged. We then had to hire ANOTHER company to remove our items from storage to our new home. When we finally spoke to someone they gave us a lovely credit of $300. lol! $300!! Let me remind you, the

As a San Diego resident, I wanted to support a local company like GPS. A HUGE mistake with GPS. GPS marketed itself as a family company that cared about its customers and was super responsive until the moment you put a deposit down. From that point forward, it went all wrong. I'll list all the issues because giving content to the absurd lies they said throughout the move process borders on malicious management. - Zero communication after taking the deposit. I always had to reach out. - Didn't provide a custom tv box when I repeatedly asked for that in the quote - Sub-leased my move to a National moving company for my across-state move. I might as well have done that myself. - Hid behind buried terms of delivery and readily changed the definition. - Broke my TV, lost a box, and the wheels

Horrendous experience with GPS moving from San Diego to Florida. To be fair, the folks in the office are decent in the crew that loaded my belongings in San Diego were very pleasant. But as you can see in the photos, they do not take care to treat your belongings with respect. The driver and foreman in Florida, Zeevy, was unbelievably rude and unprofessional. He first tried to charge me a $530 fee for shuttle service (an 18 wheeler cannot fit on my property) that was already included im my contract. He then tried to charge me an “elevator fee” of $125, which was completely bogus. I told the folks in the SD office this guy was trying to swindle me, and they replied he was 3rd party and probably unaware of their policies. This is completely bogus, as he had the SD office of the phone speakin

My grill was packed on its side instead of upright, with boxes stacked on top of it. Completely destroyed the $600 grill and after submitting a claim they’re offering a staggering $60 for replacement. Not to mention they completely ruined the paint on my motorcycle by stacking stuff on top of it too. Oh and the truck driver who delivered everything expected me to tip for delivering destroyed boxes, a ruined motorcycle, and ruined grill. Nice job guys.