Granite Transformations of Denver

We initially installed our kitchen and bathroom counters in 2018. When we purchased the countertops we were told how durable the product is and you could basically drop a sledge hammer on them and they would not crack. That was untrue as we found out. Since then we have had multiple chips repaired for a cost of $150 per visit and they repaired all of the chips. When I called today, 6/17/2025 for a service call to repair more chips, I was told by the new franchise owner that it would cost $150 plus $25 per chip. The new owner is not honoring the original repair costs. If that's the way this owner operates PLUS the fact that our product has not help up, I would not recommend using granite transformations.

The initial install went well. After 3 years side pieces started to fall off. We applied for the warranty and was told under the 5 year warranty "poor installation" is not covered under the warranty. So how that reads to me, no matter what happens they can blame it on "poor installation". They sent no one out to look at the issue. For good customer service and to back their installation you think they could have sent someone out to take 30 min to fix. I would never do business with them again.

I had used this company in the past and was satisfied; however my most recent experience has been a nightmare. After signing the contract in July, 2025, there were numerous errors, delays, re-orders, horrible lack of communication, promises not kept, incompetent installers, unnecessary damage, and the final project piece still not completed even as of March, 2026. I finally had to pay someone else to complete it. Warranty appears worthless.

I have used Granite Transformations in the past for my kitchen remodel at home. When it was time to remodel the kitchen at my office they were my top choice! Juliette helped me through the choices, Josh did the measuring and David & Devin installed the job. Melissa also helped made the job run smoothly the day of the install and with the paperwork. Everyone was was so helpful, knowledgeable and made the whole experience wonderful. My countertop and new sink are beautiful and a really nice upgrade to our office. I highly recommend Granite Transformations for your home and office!

We bought a house in June. We loved the place but we wanted to redo the kitchen. They had done my friends kitchen and did a nice job. The initial consultation was great the installers and measures were on time. The project was done in the amount of time they said it would be and the new counters and cabinets do look great. So why the one star? They installed the wrong backsplash. The work was good quality but it was the completely wrong color. When I talked to them about they said they'd take care of it and get everything rescheduled to come replace the wrong backsplash. The salesperson admitted she was at fault. She had written the wrong color on the order form Weirdly they told me the price of the replacement would have to paid for by the salesperson. We told them we still wanted the