Green Run Heating & Cooling

Absolutely horrible customer service from Samantha. If you are not allowed to speak to the person calling you because you can only speak with the company you are contracted with. Just say that. Don’t hang up on the person and refuse to answer their phone calls. You never know when I’m going to need an HVAC company for my house that I own and great customer service starts on the phone with who I’m talking to. Also great companies thrive by word of mouth and I will never recommend this company based on how she acted on the phone. Again if you are not allowed to speak to someone due to contracts YOU ARE ALLOWED TO SAY THAT.

Green Run has been to my home at least 6 times and my hvac still doesn’t work properly. They installed my unit and the builder requires me to work with them.

Can't get them on the phone, they say they do a P.M. but they don't and you double check and find white mold in the unit when they should have found it and reported it, they argue with you when you tell them to focus on a part in the AC unit and go completely off track recommending unnecessary work and they charge an arm and a leg to do nothing. I'm frustrated and considering finding new contractors for my AC and Dry wall repairs if they don't get it together.

Great company! That handsome guy Tim and his partner did an amazing job installing my new unit. Seen them working on my Neighbor’s but she had bad complaint but they’ll complain about the sun being yellow so. I’m glad I went with my own judgement now my house feels amazing and the air smells clean 🥰

They are a fantastic company! I got a new HVAC system, from the initial call out to the estimate to the completion of the job was a great experience for me. Very well-priced, quickly completed, and a friendly/knowledgeable staff!