Hadeed Carpet Cleaning, Inc.

Hadeed recently cleaned 3 oriental and 1 contemporary rugs for us and did an excellent job at a fair price. Arranging pickups and deliveries was very easy -- they provided an estimated time window, then called 10-20 minutes before arrival. The team that removes and reinstalls the rugs were efficient and courteous. Would not hesitate to use Hadeed again.

Be aware! Gave them my Persian rug for cleaning. When received the base of the rug was discolored. I talked to the first representative and even though she confirmed the discoloring she said it is not their fault. I called again and asked for a supervisor since the first one would not take my calls anymore. The supervisor said the same thing that they are not responsible for any damages since I signed a contract. Read the fine prints as they have covered themselves!!

Avoid these guys at all costs. Total scam artists. Was originally quoted $253 for a rug to be cleaned. After cleaning was completed, they called and said that during the cleaning some of the color had bled, and I would be charged an additional $350 to fix it. After several calls back and forth they “offered” to split that cost with me. Not wanting my rug to be held hostage, I consented. When I called to pay the balance and have the carpet delivered back to me, my total somehow shot up to over $500, with a special “disinfecting fee” of over $70, which I was told I had singed off on with the drivers (who, despite being very nice and professional, didn’t speak English and tried to upsell me on something they couldn’t quite explain, which I turned down.) I have yet to receive my carpet afte

I sent my 8 x 6 Aubusson carpet to be cleaned. Hadeed washed it then hung it up by one corner to dry. It is wrinkled and no longer rectangular. One edge is curled.

We had a terrific experience with Hadeed Carpet Cleaning! We dropped off our rugs at the Alexandria location after a bad experience with another rug cleaner in the area. Hadeed made our rugs look brand new. Very polite and knowledgeable staff. You might find cheaper cleaners, but you won’t find better!