Hadley Heating & Air LLC

Hadley HVAC and have always been impressed with their professionalism, and responsiveness. Their team is knowledgeable and dependable, making every project run smoothly. Highly recommend them!

Our AC went out five days ago, and the experience with this company has been frustrating from the start. On the first day, two technicians came out and initially said the issue was minor. They left to get tools and returned an hour later, only to say the entire compressor was out and couldn’t be fixed that day. They told us the part would be available the next day. The next day, we called to check in and were told the part wouldn’t arrive for several more days. We asked for a window or portable unit due to the extreme heat (it’s been 98°F outside and our house hasn’t dropped below 85°F), but no one followed up, and no unit was ever delivered. Every day since, we've had to call them—no one ever updates us or calls back. On the day they finally said the part would arrive, we called again,

I should have believed the negative reviews... I do not recommend ever using this company. This company installed my AC when the house was built (4 years ago) so I decided to use them when the AC suddenly stopped working. They came out and said the unit was 4lbs low on coolant. They filled it back up and said it should be good to go. At the time I felt like that was $475, a reasonable price. I now know that a unit that is only 4 years old shouldn’t be low unless there is a big leak (something you would assume they would know). AC worked less than 24 hours. Hadley charged another couple hundred to come back and tell me the condenser had a leak. They couldn’t fix it that day but called the next day and wanted another $1000+ to repair and replace all the coolant. They wouldn’t discount the e

I had a problem with my AC not Cooling and was able to have the problem identified. It was a big leak in my condenser coil. They were able to order a new unit and install the next day.

I was very impressed with the responsiveness and timely install of my new unit. The office was quick to respond when I fist contacted them about concerns with my unit. The morning after my call, the service crew came out and identified the problem and talked me through best options. They installed a new unit at 9am the following morning. I asked a lot of questions and they were patient and understanding throughout the entire process. They went above and beyond to help me out. Given all the supply chain issues and labor shortages, I was incredibly impressed with Hadley. I would recommend this firm to others.