Hammond Heating & Air Conditioning of Middleburg, FL

Really gotta say I'm not impressed with Hammond. Had a decent first impression when my wife and I were dealing with an AC emergency and they were able to get someone out to us quickly within the timeframe that we needed. We were told our unit had a bad defrost board, and it would take a few days to get the part. That sucked pretty bad with how hot it was, but what can you do there. A tech came back out today who was supposed to be installing the new board, only to then tell us it actually wasn't even the defrost board, but supposedly a refigerant line leak, our system was completely empty, and resulted in an additional $143 charge for a line leak test. We were told that we'd need entirely new refrigerant lines and 8lbs of refrigerant. This took was was initially explained to us as a $300

I had an issue pop up on my thermostat saying there was a problem with my fan and I needed a technician. The company that originally installed my system had gone out of business, so I called Hammond Air Conditioning — and I’m so glad I did. They scheduled me right away for the next day and sent helpful text updates including a link to track the technician’s arrival. Bryan Ludwig showed up right on time and was extremely professional, friendly, and knowledgeable. He quickly diagnosed the issue as a simple maintenance fix rather than a major problem, gave me a fair quote, and had everything resolved in no time. I couldn’t be more pleased with the service. Hammond Air Conditioning and Bryan exceeded my expectations, and I highly recommend them to anyone needing HVAC help.

Everyone I dealt with from the office to the technicians were courteous, professional and knowledgeable. They explained all the steps on my install and my duct cleaning and had my broken system removed and replaced with a new reliable system at a very competitive cost.

Hammond Heating & Air was very responsive and friendly when I called with an issue. They came out the same day within a couple of hours. Brian was my technician and was so polite, professional and down to earth. It was very refreshing. He was thorough in checking out my system and patient to explain step by step what he was doing and what to expect. The rate was very reasonable as well. I will 100% recommend this company every chance I get.

Thank you, Bryan, for coming into our place of work to rapidly repair our AC! You saved us from melting away! Dexter, the pug, adored all the attention you gave him! Also, we really appreciated your level of expertise, professionalism, & communication! Additionally, your friendliness shone like a star! We will absolutely call Hammond again when need be! *Bryan, I wasn’t sure which location you traveled from.. Jax or Middleburg..