Harbor Center Parking Ramp

I had a terrible experience at the Lecom Harbor Center Parking Garage. While the $5 all-day rate was affordable, the attendant, Rocco Scanzuso, was incredibly rude and unprofessional. Instead of providing clear directions, he yelled “Yo” and whistled at me when I unknowingly tried to park in the wrong spot. When I addressed his behavior and explained that I had never been to this garage before, he was dismissive and unapologetic. When I asked for his name, he proudly displayed his badge as if he didn’t care about his poor customer service. He repeatedly stated the price and payment method instead of addressing his inappropriate behavior. This attendant is in serious need of customer service training. I do not recommend parking here if you expect to be treated with respect.

It was a cool experience to be in this center. I had never been to a hockey game before. First time in Buffalo and got to expereince the sport.

I parked here because I was taking my daughter to Explore & More. The garage attendant told me $5. The parking garage only took credit cards. I check my account now and i was charged $14. Ridiculous... could have parked for far less money and closer to the museum. At least give a receipt so you can disput the charges in person.

Parking took forever, very busy inside

Keith the car ramp attendant is very kind and helpful knowing how to help best. If you have Keith. You are in luck.