Hatchett Design Remodel

Brynn came to our home and explained the process for remodeling our main bathroom. We discussed many options but she was confident they could do it while keeping our lavender bathtub! Eileen designed the room keeping the aesthetic of our traditional home built in 1964, using quality products. Jason led the team of talented tradespeople while maintaining a tight schedule and clean work environment through the holidays. Everyone was professional, detail oriented and communicative throughout the different stages. The whole company aims to please and we are very happy with our upgraded bathroom. It has been transformed into a lavender oasis! Our remodel included: added a large vanity with a custom granite counter and backsplash shelf, a medicine cabinet with inside/outside mirror, new floorin

We worked with Hatchett Design before with our kitchen many years ago and we still love our kitchen today. So we had them remodel our bathroom by removing the closet and adding a large vanity, an insert mirror, new flooring , paint, lighting and fixtures. It is quite a transformation! Very professional and they keep in touch as a team with us on the different stages. Jason, Jessica and Adam are super people to work with. All the details and measurements are double checked to ensure all products will fit. They truly aim to please and succeed!

We had a small kitchen island on an angle with a small work area and bar height seating. We wanted to install a new kitchen island and backsplash, but keep the existing cabinets. Hatchett’s design team did a great job and came up with a beautiful design. The project manager was professional and great to work with. We are so pleased with the final result and would 100% recommend Hatchett Design and Remodel.

Seems like they'll hold your hand - but you'll pay dearly for it. I asked Hatchett and two other contractors for a Class 4/5 rough order estimate on a whole-house remodel (garage/front façade work, attic finish, kitchen/baths). What I received was a text message with a broad ballpark— no written scope, no line items, no allowances, no GC breakdown. What they didn’t know is that I’d already built a Class 2–3 estimate using current Hampton Roads pricing from a recent project. Comparing their ballpark to that workup, the math implied roughly $600k–$900k in OH & profit for them — far outside a reasonable range. The total cost was over twice the next highest bidder.

I called two weeks ago for an appointment to get a quote for a project I wanted done at my house. I spoke with a woman on the phone who took all of my information and said that someone from the team would call me back shortly to set an appointment. It has been two weeks now and no one ever called me. It’s unprofessional and frustrating waiting around for a call back from a business. I shouldn’t have to call a company several times to follow up when they don’t keep their word. I just think this is a poor way to do business. I won’t bother calling back because I wouldn’t give a company that runs like this my business.