Hatfield Heat And Air

My elderly mother lost heat right in the middle of January frigid temps. A week later, my stepmother lost heat also in the frigid temps. That's two instances within a week that we needed immediate assistance. Keith Hatfield responded within an hour and was able to troubleshoot both problems quickly. Keith got the parts needed and had both units up and running in record time. Keith's always dependable, honest, and super fair in his pricing.

Hatfield Heat and Air is hands down the gold standard for HVAC service in the Jacksboro/LaFollette area. I’ve relied on Keith Hatfield for years, and every single visit has been marked by professionalism, precision, and genuine care. Whether it’s routine summer maintenance or an emergency repair, Keith shows up promptly, diagnoses issues with ease, and gets the job done right, no fluff, no upselling, just honest, top-tier service. Keith is not only a master of his craft, but also one of the most personable and trustworthy professionals you’ll ever meet. He treats us with respect, never pushes unnecessary products, and always ensures your system is running smoothly. Thanks to his consistent care, my A/C has kept me cool through Tennessee’s hottest months without a hitch, and I know I can c

Keith was excellent and a very nice gentleman. After calling him about my AC unit, he was out the next day to repair and at affordable cost. A+

Keith was able to come out same day during less than ideal weather to help us with our HVAC. He was incredibly nice and very helpful, so responsive and called my husband back multiple times to continue to work through issues.

Keith is a very honest man . I would recommend him to anyone.