Hauk Custom Pools

I want to share my full experience with Hauk Pools so future customers — and Riverbend Sandler, who now owns the company — understand what went well, what didn’t, and why my final rating is 3 out of 5 stars. This was my second Hauk pool. The first had communication and quality issues, but before signing again, I was assured things would be different. I’ll admit I’m fairly Type A when it comes to details and communication, and I made it clear that consistent updates and clear expectations would be key for me before construction began. That was noted as an area Hauk said had improved compared to my previous build. Unfortunately, while there were some positives this time, many of the same issues resurfaced during the project’s execution. Contract & Timeline The contract said four months, an

We had an excellent experience with Hauk Pools from start to finish. A huge shoutout to Jaime for his incredible designs, responsiveness, and deep knowledge. Jaime was always quick to accommodate requests, offer thoughtful suggestions, and make sure the design matched exactly what we envisioned. His expertise really shows, and it made the entire process smooth and enjoyable. Equally impressive was our project manager, Brock, who truly went above and beyond throughout the pool-building process. Brock did an outstanding job paying attention to every detail and keeping us informed at each and every stage of construction. Communication was clear, consistent, and proactive — which gave us a lot of confidence during the build. Even after the project was completed, the team came back promptly t

We had a great experience with Hauk Pools building our pool and outdoor kitchen. Gabe really understood what we wanted in a design, Brock was exceptional in managing the build and crews and was always on-site or available via text for questions, Mason never left until the job was done and correct. Once pool cleaning/maintenance started it was amazing with Xavier & Antonio but after we were moved over to another crew, our service declined. I highly recommend Hauk for the build though! That part is definitely 5Star!

We had a great experience with Hauk Custom Pools on our backyard! They did a pool & spa + structure + outdoor kitchen + turf for us. I highly recommend working with Jaime on your design and having Brock as your project manager. Both communicated with us a ton and were flexible throughout the project. We made a lot of last minute changes and they were always accommodating. They also provided solid guidance throughout. All in all, I recommend working with Hauk!

Highly recommend Hauk for backyard remodels and pools. They completely transformed our boring backyard into something incredible. Started with Jaime who did an excellent job with his design that captured everything that was important to us. Brock was our project manager and he was amazing to work with. Always returned texts or calls and coordinating with all the various teams and always coming onsite to inspect the work. He would notice things that we wouldn't at first, and have the crews fix things. Felt like he was really looking out for us. They took care of all the permitting, scheduling city inspections, and drafting a packet to provide for HOA approval. Really made it all easy. Realize if you go this route this is a construction project and your home will feel like a construction si