Heat & Kool, Inc.

Previously this company was very responsive. However, they did a repair on a unit that we hadn't authorized. They admitted it was their mistake, so we suggested they contact the building owner for payment, which they never did. Now they decided they won't provide service for us at all. And, the unit they did the repair on isn't working. This is an example of not accepting responsibility for their own errors.

There are not enough positive words in the English language to describe how tremendous an outfit this is. Install of a hot water tank was timely, swift and flawless--techs were polite, friendly and cleaned up! Three weeks later, nobody could shower w/o running out of hot water. H&K had a tech here the same afternoon, diagnosed the issue, had a replacement part fast tracked from the manufacturer under warranty and will be repairing the unit within a few days of being notified of our concerns. Good luck finding a better company to tackle your HVAC needs. They will now be replacing our 17yo heat pump. If you want trustworthy, knowledgeable, responsive and service focused, Heat & Kool should be your provider.

Our property at Extra Space storage was blistering hot customers and staff both complaining Ryan from Heat and Kool did a fabulous job getting our Air Conditioning Unit back up and running what a great young man he was explained to things to where I could understand what happened that caused the ac unit to close down as a company Heat and Kool has a great employee in Ryan. Thank you Heat and Kool for staffing a great team.

Professional, helpful, quick response, problem resolved 1st time, reasonable price. What else can you ask for?

Tech came out to repair/clean my HVAC unit. He was very knowledgeable, thorough and honest. He was able to fix all my issues and didn't try to push me towards a repair or service I didn't need. Working for a family business myself, it's refreshing to find another local, family run business that takes pride in serving their local customers. Thank You!