Heat Relief Heating & Cooling

I am not one to type reviews. Today while I was driving to work, I witnessed one of the workers for this company in the gas station buying himself some breakfast. There was someone in the store whose payment was not going through. He ended up purchasing the milk for the woman. It’s really cool to know. We still have good people out there. Good job heat relief you guys are hiring some great people.

Excellent gas generator install by Heat Relief, with coordinated site inspection and wiring completion by their associated contractor, Parkin Electric. A positive experience. Jacob of HR suggested measures that other bidders had not - saving hundreds of dollars - and responsively fielded all queries. A panel replacement (damaged in shipping) was handled well.

We have been with Heat Relief since 2019. It’s a good company with great people. Technician is always on time. They have been installed 2 new furnaces for our houses. One was in 11/2019, working great since. They just installed another done today. The technicians, Steve and Andrew ( maybe) were so nice! Steve is very kind and knowledgeable too. They came on time and get the job done well. The staff members are really helpful. They have willing to work with us on our schedule and flexibility on how to charge our credit cards too. Thank you!

Heat Relief replaced my furnace in the middle of winter and seemed to do a good job so it was only natural we call them when our water heater was on the blink. They sent out someone to look at the site and they spent about a half hour looking at the job, took extensive videos with narration, then said they would get back to us with a quote. We got the quote a few hours later, then a few days later signed our acceptance of the quote. Two trucks showed up yesterday morning along with three techs to complete the job. One of the techs said they needed to talk to their boss because they didn't know how to do the job and said they don't work on houses with pex piping because they would have to buy a new tool and they would lose money on the job. They got orders from the boss to just walk off

Mathew was really courteous and efficient. I had an inspection done and as a homeowner new to having a gas furnace, he was really helpful in explaining the process of what he was doing and how I can best keep the furnace maintained and running smoothly. It was a comfortable and educational experience having him at our home. While noone was able to make it out on the original date that I had set the appointment it was rescheduled for the next week and I'm very happy with how courteous everyone I had dealt with within the company. I would definitely recommend this company from my experience and the great service that they provided.