Heating and Air Conditioning Inc.

After a week of sweltering heat, my new AC was installed in just under three hours. The technician was professional and left everything tidy.

Do NOT do business with J&P! They were willing to leave my infant daughter without heat for five days without communicating with us. When they did finally respond, they attempted to price gouge me by charging $725 for 45 minutes worth of work. When I called them to ask for a better price, especially in light of a five day delay, the owner, Chris’ response was essentially, “best I can do is $50, your trouble isn’t worth anymore to us.” When I insisted further that $675 was still not proportional to 45 minutes worth of work, Chris’ eventual response was, “fine, pay whatever you want but do us a favor and then lose our number.” So, in short, J&P is unprofessional, uncommunicative, and overpriced. GO ELSEWHERE.

Always reliable, trustworthy and prompt! Once again J&P has saved the day, this time diagnosing and repairing a conked-out AC on the first day of the heatwave in slightly less time than could be considered miraculous. That's why I always call them. That's why I had them install the system in the first place some dozen years ago and this is only the second problem it has ever had (first was actually furnace-related and not the AC, so that means just one failure per 12 years on a furnace and on an AC; not bad). Friends I have recommended use J&P have all been equally pleased with both the quality of work and of the HVAC equipment recommended. I think they are reasonably priced for service calls. Getting the work done correctly and quickly makes it a bargain. Getting it done HONESTLY makes

I had bought a new heat pump less than 8 years ago from this company and have had numerous problems. Recently they told me that I bought from them a poor quality unit and should call the manufacturer myself to see if they could help me. Even though I bought it from them they offered no help. They were going to email me all the repair history and of course they never sent me anything. The manufacturer offered to do nothing so I had 2 different companies look at the system. Both said that the unit was never installed properly and that was part of the problem. I paid J&P at least $1,000.00 to tell me I had a leak in the system. One company found it just using soapy water. J&P tech not showing up, no return phone calls, promises not kept, etc. I bought a new system from another company that se

We were without heat for several weeks after our apartment complex changed our thermostat. After having several contractors constantly attempt to fix the issue, J&P ‘s technician, Steven M., to come in and resolve the issue all while explaining what the previous contractors failed to do. He was very professional, proficient and knowledgeable and answered our concerns with an empathetic response. We thank him and your company for your help!