Heating & Cooling

Very happy with Heating & Cooling work. They came out the same day I called and had the AC working again in no time. Friendly, honest, and efficient. Highly recommended service.

Carroll did our new build install and were wonderful! Went over all the pros and cons of each individual unit and helped us pick the right one. Robbie Mason was our sales guy and he went above and beyond! Very neat with install and did our gas lines as well! Cannot recommend them enough!

I had been a pleased customer of Carroll Heat and Air for decades, but last week they were going to come to my neighbor's (who has also used them for decades), and I called and asked them to send the fellow over to look at my unit. During the snow storm the unit had begun making a banging noise, so I jerry rigged a fix with floral wire to stop the banging. The guy, who was already at my neighbors, came in my house, looked at my thermostat, went outside with me, looked at the unit and asked if I had a wire tie. He then said I should replace the floral wire with a wire tie. I was billed $135.00 for this ($100 for the call and $35 for the service)! When I called to dispute it, I was told they would reduce the $35, but I still would have to pay the $100, or get turned over for collection

We woke up this morning to find that our heater was not working. I placed a service call via their website at approximately 8:45 and received a response before 9:00 a.m. . A repair crew showed up at our door by 9:15 and had diagnosed and corrected the problem by 9:30. This was without a doubt the fastest response we have ever had to a heating and air conditioning problem. This is the third time that we have used Carol heating and air conditioning in the 13 and a half years we have lived here in Powell and all three experiences have been good.

We just had an emergency repair performed by Carroll H&A which have been our go-to company for HVAC repairs for the last 15-years. And the services provided by Robbie and Cody to both find a new replacement compressor and to make the needed repairs in the same day went above and beyond our expectations. We are having family coming into town for a weeks visit, and if they had not performed as they did our relatives’ visit would have been significantly less comfortable. Thanks again guys, Marty Love