Hecox Home Services LLC

We had a situation arise in which we needed service on our HVAC system with a winter storm and cold stretch looming. Our regular HVAC service company was unable to help us, so we needed to find someone else. Having to go with a new, unknown service company always causes anxiety, as it can feel like a crapshoot as to whether you will find someone trustworthy. Several friends and family members suggested Hecox Home Services, so we crossed our fingers and gave them a call (on a Saturday!) Gayle Hecox fielded our call, asked a few questions, and asked if we would be home in a few hours later that same afternoon so he could stop by and check things out. We were surprised - but thrilled - that he was able to help us so quickly. Mr. Hecox was thorough and extremely personable and friendly.

Paul was great and did a thorough check of our HVAC system. The price was very reasonable. We recently had a furnace breakdown emergency and Zach and Eli saved the day and Carolyn is also very helpful. I highly recommend Hecox Home Services!

We only wish we had found Hecox sooner! We hired them for a second opinion, and we were blown away by their meticulous attention to detail and depth of knowledge. On top of that, their customer service is exceptional. Now that we’ve found them, we won’t use anyone else!

Hecox is by far the best HVAC contractor we have ever used. It is an excellent family owned business that places high value on their employees. From the initial visit by Martin who prepared the estimate; to the 5-member crew who managed the installation including Zack who was in charge the day of installation to Gayle, the owner of the company who personally installed an additional complicated supply duct from the basement to the 2nd floor bedroom going through two closets, to the office staff, they are all highly professional, knowledgeable, friendly and dependable. We solicited estimates from 4 different companies to replace our aging 26-years old Lennox AC system and to install additional supply duct to our bedroom on the 2nd floor. Hecox’s proposal was comprehensive, giving us 3 eas

I just started using Hecox. I moved to them as the company I formally went to was sold and service has gone down and prices have gone up. After doing a lot of research, I chose another firm first. After they can came out, I did not have a high level of comfort, so I tried Hecox. I won't go into the details, but several major components of my system failed within a few weeks. If they had failed at the same time, we would have chosen a different route than we did originally. That being said, Hecox worked with me to find a solution that did not break the bank and works very well. Several Hecox folks came out to do different elements of the work...they were all exceptionally professional and knowledgeable (but reached out to Eli, the guru, for advice when needed). I will definitely be