Hendrix Heating & Air

I’ve trusted Hendrix with all my HVAC needs for several years and have always been extremely happy with their service and pricing. Their billing is clear and detailed, and paying online is quick and easy—you immediately receive a receipt, which I really appreciate. Yesterday, I had a plumbing emergency and discovered that Hendrix offers plumbing services as well. What a relief! I texted them right away, and they had a plumber at my property by 9:00 a.m. He quickly resolved the issue and made sure everything was working perfectly before leaving. I truly love this company and the range of services they provide. Give them a try—you won’t regret it!

As a new homeowner, working with Hendrix was a great experience from start to finish. Their team was professional, extremely helpful, and clearly knew what they were doing. A special shoutout to Joe, the consultant, and Robert, the technician, for their thoroughness and attention to detail—they both took the time to explain everything clearly and made sure nothing was overlooked. It made the entire process feel straightforward instead of overwhelming. I’m very pleased with their service and would highly recommend Hendrix, especially to first-time homeowners.

I received work from a larger Hampton Roads company that we had routine maintenance performed on for our HVAC system. A few months after routine maintenance was done we had smoke coming out of our vents. We called the company we had always gone through and they were able to get us a bypass workaround for our heater until our part was able to come in. Our neighbors had said to at least give Joe a call and see if we could get a better price for the work done. Our original company wanted $1200 for said replacement part and Hendrix came in at $500 for the same exact part. Their appointment/customer service staff was very expedient and I cannot thank Joe and his team enough. They now have loyal customers! Thank you!!!

Joe helped us in 2018 when he offered a perfect solution for a specific need we had with our coil in our new air handler. Fast forward 8 years later, we needed service for the coil. We called the company that installed our system and had a terrible experience with a tech they sent to our home, who also gave us an outrageous quote to replace said coil, which was still under warranty. I asked for Joe Hendrix and was told he was no longer working for this company. I jumped through hoops to find him and am so glad I did! He took A LOT of time trying to help us resolve this issue. He gave us a quote, which was several hundred dollars less to do the warranty work. In the end, the original company came down significantly on the quote and honored the warranty on the coil. Joe was so cool about it!

Excellent service! Quick and professionally. We got a respond within few minutes. He was punctual, knowledgeable, and explained the problem clearly. The repair was done efficiently and the price was fair. I would definitely use their services again. Thank you so much!!!