Henson Heating & Cooling Omaha

Tavaris was completely thorough and walked through everything with me.I was amazed at what a great job he did. He is also very personable and pleasant to work with! He was the only one that identified that we do not have return air ducts upstairs at all! ( After having built the place thirteen years ago) I feel very confident now, on how to manage the system going forward to get best efficiency as well as potential fixes for the future!

I can't say enough good things about this Co. They did a great job installing a new AC and Heater in my hm! Jennifer the office manager assisted me w/ negotiating reimbursement from my Hm Warranty Co. Though it took a little time to do the install; thanks to my Hm Warrenty Co. In fact, due to the extreme temps Edward and his team showed up and brought a Portable AC System that I could use while we went through the negotiations.. Edward and his team were great, very respectful and once they got the systems on site, he stayed late at night so I could have AC., since the temps were going to be in the high 90s. Which, my son & I greatly appreciated! I recommend this company for all you AC & Heating needs!! The pics attached are of my old system & the new system after install.

Update from my review last year: My son's heater didn't work at the start of the season. The Henson rep assessed the problem and told my son he needed a new, $10,000, system. I got a second opinion from another company. The other company fixed the problem in 15 minutes and said there was no need for a new system. I disputed Henson's bill but they are requiring me to pay it. Not happy with the way this was handled. ____________________________ My son had an issue with his heater on the first night below freezing (of course). The team at Henson responded to my voicemail right away. They sent a technician to my son's house as soon as one was available that day, 7pm on Saturday. They had to order the part but they left my son a space heater that worked great to heat the house. The tech ca

Hands down the best customer service our family has had from any local company! Fast, professional, great communication, follow-up, and attention to detail! Already have Henson's on Speed Dial for any Heating & Air needs for family and friends! The owner stopped back out the same night of our new install to make sure everything was cleaned up and running good. He even brought dog treats for the dogs on his follow up visit! Thanks again!

I can’t say enough or thank them enough in a review. Five stars isn’t enough. Our commercial walk in freezer needed what I thought was routine maintenance to help it run better. Jesse and Edward were on it! I needed a compressor and defrost timer. The options were explained thoroughly to make decision easier. They had a back up freezer available for us until parts came in. Edward noticed a new oven sitting out of the way and asked about it…turns out they install those also! These guys ran the new wiring through the wall and got us going without worries. We were able to coordinate so we could keep business open as well. The payment options are a wonderful plus side to this. Edward, Jesse, and I missed the other name worked clean and fast. I knew updates every step of the process. They are