Heritage Moving & Storage, Inc.

The company lost several boxes and delivered someone else's dining chair to our house. They scratched our new floor and broke a TV (only tv we paid them to pack). They lost parts to the bed and didn't assemble it correctly upon delivery.The movers showed up a day before they were supposed to as per the signed contract. When we told them we weren't ready they replied that they'd hate to not be able to move us at all. Waste of $12k. Don't use them.

Heritage Moving and Storage helped us move today, and we had a phenomenal experience! They were friendly, arrived on time, packed our belongings with care, were efficient in moving items, and all our furniture/belongings were placed in the proper area without any harm to our new home, old home, or furnishings. Not to mention, their estimate was 1/3 of other moving companies, and it ended up being less than estimated. The staff is a joy to be around and really took a stressful moving day and made it enjoyable. This company has moved my parents, grandparents, and myself, and I can guarantee the other bad reviews on Google are not about this company. We are more than pleased :)

I have absolutely nothing negative to say about Jimmy and his wonderful crew at Heritage Moving and Storage! From the first encounter when I called to get a quote (from Jimmy) to the time they all left our new home, we were treated with nothing less than respect and professionalism. Heritage was, by far, the most affordable option in the Roanoke area; however, price was not the only reason we chose them. I could tell through early conversations that Jimmy would take great care with our belongings, the crew would work with our dates and schedule, and that it would be as close to a stress-free move as possible! Our move took two days- one to load our things on two trucks from storage and another to deliver to our new home four hours away. Jimmy and his four men team were careful, friendly

Had this crew come out to help me unload a truck in Roanoke, VA. Absolutely fantastic! Absolutely seamless experience from setting up all of the details with Jimmy, to the guys who came out to do the heavy lifting! Lots of heavy items that had to be lifted up stairs, no damage to any items or even a scratch on the walls! The guys who came out were super nice, efficient, and a pleasure to move with. They made what’s normally a stressful moving process a cakewalk. 10/10 would recommend, amazing job guys! Thank you so much!

I can give nothing but the highest marks to Jimmy Plympton's Heritage Moving & Storage. He is a top notch owner and excels at making sure that every aspect of the move goes effectively. His team consists of 3 dedicated, long time employees who go about their work professionally, get along well with each other, and are adept at interrelating pleasantly with the homeowner. In short, they are hard workers and nice guys. Jimmy has an excellent website that describes his business clearly and establishes that he operates a truly professional business. It's clear from the get-go thatJimmy will travel the extra nine yards to ensure the homeowner's move goes smoothly. For example, he volunteered to return to our house a day later picked up an item that we had forgotten to include in the move. This